If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Use the SecuROM Removal Tool to remove the. Some older versions also used a background service to allow the sharing of these licenses between multiple user accounts in Windows.
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If you don't think any of the above situations apply, you can use this feedback form to request a review of this block.We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. SecuROM Product Activation is integrated into the executable of the game, and after the game have been uninstalled only the authentication license remain on the system. Contact your IT department and let them know that they've gotten banned, and to have them let us know when they've addressed the issue.Īre you browsing GameFAQs from an area that filters all traffic through a single proxy server (like Singapore or Malaysia), or are you on a mobile connection that seems to be randomly blocked every few pages? Then we'll definitely want to look into it - please let us know about it here. You'll need to disable that add-on in order to use GameFAQs.Īre you browsing GameFAQs from work, school, a library, or another shared IP? Unfortunately, if this school or place of business doesn't stop people from abusing our resources, we don't have any other way to put an end to it.
When we get more abuse from a single IP address than we do legitimate traffic, we really have no choice but to block it. If you don't think you did anything wrong and don't understand why your IP was banned.Īre you using a proxy server or running a browser add-on for "privacy", "being anonymous", or "changing your region" or to view country-specific content, such as Tor or Zenmate? Unfortunately, so do spammers and hackers. IP bans will be reconsidered on a case-by-case basis if you were running a bot and did not understand the consequences, but typically not for spamming, hacking, or other abuse. If you are responsible for one of the above issues. Having an excessive number of banned accounts in a very short timeframe.Running a web bot/spider that downloaded a very large number of pages - more than could possibly justified as "personal use".Automated spam (advertising) or intrustion attempts (hacking).Your current IP address has been blocked due to bad behavior, which generally means one of the following: